Terms of Service

1. Acceptance of Terms

Welcome to ShopifyForge. By accessing our website or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all the terms and conditions, please do not use our services.

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the modified Terms.

2. Services Description

ShopifyForge provides Shopify development, design, and consulting services including but not limited to:

• Custom Shopify store development and theme customization
• UI/UX design and conversion optimization
• Speed optimization and performance improvements
• Platform migrations to Shopify
• App integrations and custom development
• Ongoing maintenance and support

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information for your project
• Respond to communications in a timely manner
• Provide necessary access to your Shopify store and related accounts
• Review and approve deliverables within agreed timeframes
• Ensure you have the rights to all content you provide to us
• Make payments according to agreed terms

4. Project Terms

Proposals and Agreements

All projects begin with a detailed proposal outlining scope, timeline, and costs. Work commences only after written approval and agreement on milestones.

Scope Changes

Changes to project scope may affect timeline and cost. All scope changes must be documented and approved in writing before implementation.

Timelines

We commit to meeting agreed deadlines, but timelines may be affected by client response times, scope changes, or unforeseen technical challenges. We will communicate any delays promptly.

5. Payment Terms

• Projects follow a milestone-based payment model with no upfront deposit required
• Work is divided into clear milestones with defined deliverables
• Payment is due only after each milestone is completed and approved by you
• Invoices are payable within 14 days of milestone approval unless otherwise agreed
• Late payments may incur additional fees and project suspension
• All fees for completed and approved milestones are non-refundable

6. Intellectual Property

Client Ownership

Upon full payment, you own all custom code, designs, and content created specifically for your project, unless otherwise stated.

Our Rights

We retain the right to use general techniques, methodologies, and non-proprietary code in future projects. We may showcase completed work in our portfolio unless you request otherwise in writing.

Third-Party Assets

Any third-party themes, apps, or assets used in your project remain subject to their respective license terms.

7. Confidentiality

We respect the confidentiality of your business information. We will not disclose sensitive project details, business strategies, or proprietary information to third parties without your consent.

8. Warranties and Disclaimers

We warrant that our services will be performed professionally and in accordance with industry standards. However:

• We do not guarantee specific business results (sales, traffic, rankings)
• We are not responsible for third-party platform changes or outages
• Services are provided "as is" without additional warranties
• We provide a 30-day bug fix warranty for custom development work

9. Limitation of Liability

To the maximum extent permitted by law, ShopifyForge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising from our services shall not exceed the amount paid by you for those services in the preceding 12 months.

10. Termination

Either party may terminate the engagement with written notice. Upon termination:

• Payment is due for all work completed to date
• We will deliver all completed work and project files
• Confidentiality obligations continue after termination

11. Dispute Resolution

Any disputes arising from these Terms or our services shall first be addressed through good-faith negotiation. If resolution is not possible, disputes shall be resolved through arbitration in accordance with applicable laws.

12. Contact Information

For questions about these Terms of Service, please contact us: